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We are the best rated Driving School in Manchester 2017/2018

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Suja Driving School is the trading name of Suja Driving Services Limited and shall be referred to throughout these terms of business as Suja.

Suja engages directly with individual franchised driving instructors, who are self-employed and act in their capacity as franchisees of Suja under the terms of a franchise agreement between Suja and the instructor. The contract for driving tuition is solely between you and your instructor.

Where Suja Driving School make bookings with, or supplies any information or documentation to you, or processes any payments for your lessons, they act as the agent of your instructor.

Please note all Suja Driving School instructors are self-employed and operate under a franchise with Suja Driving School. The contact for your driving lessons is made solely between you and the instructor (who is self-employed). For the avoidance of doubt all financial transactions are between you and the instructor (including pre-paid lessons paid directly to the instructor).

  1. All block booking payments are non-refundable. In exceptional circumstances and at the instructor’s discretion any refunds that are to be made should be directly with the instructor, not Suja Driving School Head Office. Suja Driving school cannot be held responsible for any payments made to the driving instructor.
  2. If you have chosen to undertake driving tuition, this agreement is between you and your Suja Driving School franchise instructor. No contractual liability shall arise or subsist between you and Suja Driving School.
  3. When a split promotional special offer is purchased, it is entirely at the instructor’s discretion when the lessons can be redeemed. Instructors will permit the pupil to take an initial set of hours when starting their lessons and the remaining balance when they reach test standard, again, at the instructor’s discretion.
  4. The following applies to all Block Bookings and promotional offers: There cannot be a break between the lessons of more than 4 weeks; otherwise the remaining lessons will be forfeited. Abuse of these offers will result in the remaining lessons being revoked without possibility of a refund. (This does not affect your statutory rights.)
  5. The driving school allows 30 minutes waiting time for the instructor, due to unforeseen delays such as traffic, etc.
  6. In the event of a mechanical breakdown of the vehicle in which you have been learning to drive, or for any other reason, the instructor reserves the right to rearrange a driving lesson to a time convenient to both you and the instructor.
  7. The driving instructor cannot be held responsible for driving tests postponed or cancelled by the Driving Standards Agency.
  8. Where payments are made direct to the instructor, Suja Driving School does not accept responsibility whatsoever for any acts, default or failure on the part of the instructor not to carry out his or her obligations.
  9. Cancellations should be made directly with the instructor 48 hours prior to the lesson appointment. Any lessons cancelled within this time frame will be charged at your current lesson rate.
  10. We reserve the right to refuse a driving lesson or terminate a driving lesson should the driver be under the influence of alcohol or any other substances that would contravene road safety.
  11. A test can only be booked with the full consent of the driving instructor. We reserve the right to withdraw our cars for tests without notice should the instructor consider that you are not at test standard.
  12. Suja Driving school cannot be responsible for lessons cancelled due to mechanical breakdown, but will endeavor to find a replacement vehicle as soon as possible.
  13. You will be supplied with Suja driving instructors telephone contact number for all of your future communications.
  14. If there is a issue which cannot be solved directly through your Suja Franchised instructor then please contact Suja Driving School and your issue will be handled within 5 working days.
  15. Suja driving instructors will be abide by an equal opportunity policy and will not discriminate against race, colour, creed, gender, or sexual orientation.
  16. Suja driving school will provide the pupil with a dual controlled car in a clean and road worthy and tidy condition.
  17. Driving instructors will present themselves in a professional manner and of smart appearance.
  18. Suja Driving School has a strict no smoking policy.
  19. Suja Driving instructor will text message you when he is outside your pick up address. If the pupil does not reply, then the instructor will wait another 15 minutes for you to come out. If the student did not come within those 15 minutes then the lesson will be cancelled at your current lesson rate.
  20. Suja Driving School accepts no responsibilities for any fees paid directly to your Suja Franchised Instructor.

All lessons to be taken continuously with no more than an agreed 4 weeks break in lessons unless there is a mutual agreement with the offer will not apply to those individuals who book a test without the instructor’s prior knowledge.

The pupil must keep the appointment card whilst having lessons with the instructor as proof of payment.

Please contact our customer services team regarding any issue: [email protected]

General Terms And Conditions


Suja Driving School is the trading name of Suja Driving Services Limited and shall be referred to throughout these terms of business as Suja.

Suja engages directly with individual franchised driving instructors, who are self-employed and act in their capacity as franchisees of Suja under the terms of a franchise agreement between Suja and the instructor.  The contract for driving tuition is solely between you and your instructor.


LEARNER DRIVER – Terms and Conditions

In order to have driving lessons you must:

  • Be aged 17 or older (16 or over if disabled)
  • Hold a driving licence that is valid for the UK (provisional, full or an appropriate foreign licence)

It is your responsibility to provide your instructor with proof that you have a valid licence to drive before the commencement of your first driving lesson.  If you fail to provide this proof, your instructor is entitled to refuse to conduct the driving lesson but may still charge you for such driving lesson



Pre-paying with SUJA

SUJA operates its website and its contact centre in order to allow you, the customer, to purchase driving lessons packages with a SUJA driving instructor. You can pay for driving lessons in advance via one of the following methods:

As part of its booking service, SUJA confirm and agree that the following shall apply to all pre-paid bookings:

  • Your funds will be held in a designated Client Account keeping them separate from the trading assets and liabilities of SUJA;
  • Payment from your funds to the instructor for lessons delivered will only be made in circumstances where you have not raised a dispute with SUJA in line with the policy detailed below;
  • In the event of a query or dispute about any aspect of your driving lessons or your instructor, you should contact SUJA within the time frame detailed above and we will endeavour to resolve the issue promptly.

Paying Your Instructor Directly

You can also pay for lessons by paying your instructor directly without involving SUJA. Your instructor will confirm which payment methods they can accept. If you pay your instructor directly you should make sure its written in the appointment card. This is your prove of receipt. SUJA does not accept any responsibility for any payments you make directly to your instructor.


Any funds paid directly to your instructor are not protected by this guarantee.

Funds paid to SUJA for prepaid driving lessons to be provided by your instructor must be applied to driving lessons by you within six months of the date of your original payment to SUJA. You acknowledge that after the expiry of this six month period, you will not be entitled to a refund of any funds not applied to driving lessons or to utilise these funds for booking further driving lessons. If, at any point during this six month period you determine that you do not wish to take any more of your prepaid driving lessons, you are entitled to a refund of the balance of your funds. To request a refund, call SUJA on 033 33 22 22 33.

You can only pay for driving lessons via the methods outlined above. You cannot pay for driving lessons via any other method and neither SUJA nor your instructor accept any liability for monies for lessons paid for by any other method than those outlined above. We do not for example arrange driving lessons through auction site or any other website. Where a partner promotion offers discounted lessons, a promotion code will be provided to enable you to purchase the discounted lessons on our website or through our contact centre.  If you are in any doubt about the validity of any offer you find, online or elsewhere, for driving lessons with a SUJA instructor, please call SUJA on 033 33 22 22 33 for advice.

Booking fees

A booking fee of £2.49 (inc VAT) is payable for any lesson package including blocks of cash or gift vouchers purchased though SUJA. We charge this fee to administer the booking process on your behalf between you and your instructor and to contribute to the cost of administering your funds in the Client Account.


You and your instructor are responsible for agreeing such matters as the timing, location and duration of individual driving lessons.

You must notify your instructor of any matters existing at any time that may affect your ability or entitlement to have driving lessons, for example, but not limited to, any lack, or loss, of a valid driving licence.

Your instructor cannot guarantee that they will be available each time you choose to request a driving lesson. It is your responsibility to agree and confirm the timing of lessons with your instructor.

Driving lesson prices vary throughout the UK and therefore the driving lesson prices quoted to you when you pay are only applicable in the postcode area the driving lesson was purchased for. If you subsequently choose to take a driving lesson in an alternative location, the prevailing driving lesson price in the new area could be different from the original driving lesson price quoted or paid. In such an event, the number of hours of driving lessons purchased will be adjusted up or down to reflect the change in driving lesson price.

The price per hour for driving lessons may change from time to time but other than in the circumstances noted immediately above in respect of a change of area for driving lesson delivery, driving lessons purchased prior to such a change will be delivered at the price originally paid. Cancellation Policy

You must give at least 48 hours’ notice to your instructor if you wish to cancel or re-arrange a booked driving lesson. Failure to do so may result in your instructor charging you the full amount for that driving lesson.

Any disputed transaction will be promptly and fully investigated by SUJA. The result of the investigation will be communicated to both parties. No payment from your funds in your Client Account will be made to either party until the investigation has been completed to the satisfaction of SUJA.

Transferring Prepaid Lessons

You cannot sell or transfer driving lessons which have been purchased in your name to any other person.


VOUCHERS – Terms and Conditions


  • Driving lessons are only available to those who hold a driving licence valid in the UK.
  • Your instructor reserves the right to refuse to provide you with driving lessons or to cancel any driving lessons you have booked, if you fail to provide proof of an appropriate licence prior to your first driving lesson.
  • SUJA does not guarantee that a specific instructor, vehicle, or driving lesson time will be available.
  • Always keep the voucher in a safe place as it cannot be re-issued if lost or damaged.
  • The voucher is valid until the date shown and must be redeemed by that date.
  • The voucher has no cash value.
  • The voucher is non-refundable.

Gift Vouchers

  • With gift voucher purchases the number of driving lessons stated on the voucher are guaranteed only in the postcode stated on the voucher. Driving lessons taken in a different area may result in less than the stated number of driving lessons being available.
  • Gift vouchers are subject to availability and instructor coverage in your area.
  • Gift vouchers are for the individual named on the voucher and are not transferable.

The voucher promoter is: SUJA DRIVING SERVICES LIMITED. AURA business centres, 412 stretford Road, M15 4AE MANCHESTER.

Introductory Offers

If introductory offers are available, it can be only used for new SUJA customers with no experience. Only one introductory offer is allowed per customer.

SUJA reserves the right to remove or amend any introductory offers at any time. Details of our current offers can be found on our website.

Short notice test bookings

A short notice test is when there is FOUR weeks or less from the date of the first planned driving lesson to the booked driving test date. Before making a booking or payment for a short notice test, please be aware of the following terms and conditions:

  • Booking of a Short Notice Test package consists of five hours’ worth of instructor and tuition vehicle time.
  • During the first two hours you will be assessed by your instructor. If after the initial two hour assessment the instructor tells you that you are not ready for an attempt at your driving test, the instructor will not take you to that test.
  • If you need additional tuition prior to the test the instructor will explain this to you. You will need to be available for the time slots your instructor is available should you wish to take these driving lessons. If you cannot take the required hours prior to your test date, the instructor will not be able to take you for test.
  • You will need to pay for five hours of driving lessons prior to the first driving lesson commencing, which is not refundable if the instructor says you are not ready for test. The balance of your funds or hours can however be used for further driving lessons.
  • The Driving and Vehicle Standards Agency stipulate that you need to give three clear working days to cancel your driving test. You may / will lose your Driving and Vehicle Standards Agency test fee if the instructor says you are not ready for your test dependent on the gap between your first driving lesson and the driving test.
  • If you change your mind after you have made a short notice test booking and wish to cancel your booking prior to the first lesson, our standard cancellation and refund terms and conditions apply with a minimum of 48 hours’ notice required prior to the first driving lesson.
  • This offer cannot be taken in conjunction with any other offer.
  • The driving lesson price is at the standard rate for driving lessons in the relevant postcode area.


Your instructor and/or SUJA are not liable to you for any loss or damage caused where, and to the extent that:

  • There is no breach of a legal duty owed to you by the relevant person or body;
  • Such loss or damage is not a reasonably foreseeable result of such a breach of a legal duty;
  • Any such loss or damage, or increase in the same, results from any breach or omission by you; or
  • Any such loss or damage results from circumstances or matters outside of the reasonable control of the relevant person or body.

Your instructor and/or SUJA shall not, in any event, be liable for losses relating to any business interests you may have including, without limitation, lost profits, loss of opportunity or business or business interruption.

SUJA is liable for any loss or damage you may incur which is caused directly as a result of any breach (including negligence) by SUJA of any legal duty owed by SUJA to you.

Nothing in these Terms and Conditions will affect any statutory rights you may have as a consumer.

Use of personal information 

Information about you that you provide to SUJA and/or your instructor may be used to:

  • Identify you;
  • Help administer, and contact you about improved administration of, any accounts, services and products provided to you;
  • Trace debtors, recover debt, prevent and detect fraud, and to manage your accounts or insurance policies; and check your identity to prevent money laundering unless you give us other satisfactory proof of identity;
  • Carry out marketing analysis and customer profiling (including with transactional information) and create statistical and testing information;
  • Help identify accounts, services and/or products which we feel may be of interest to you. We may do this by automatic means using a scoring system, which uses the information you have provided, any information we hold about you, and information from third party agencies (including credit reference agencies);
  • Contact you in any way (including mail, email, phone, visit, text or multimedia messages) about products and services offered by us and selected partners.
  • Provide information that has been legitimately asked for by legal or regulatory bodies or where we are required to provide it as part of legal proceedings or prospective legal proceedings.
  • We may monitor and record communications with you (including phone conversations and emails) for quality assurance, legal, compliance and training purposes.
  • We may check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this and may provide this information to fraud prevention agencies and other relevant authorities including the police.
  • Allow our selected partners to contact you about products and services offered by them. They will only contact you in this way if you have previously indicated your consent.

WEBSITE – Terms and Conditions 

Use of the SUJA Website

Your use of the SUJA website is subject to these terms, and by using the SUJA website you demonstrate your agreement to such terms. If you do not agree to these terms, please do not use the website. You may copy or print pages from this site solely for personal, non-commercial purposes. You may not otherwise use, modify, copy, print, display, reproduce, distribute or publish any information from this site without the express permission of SUJA. At any time SUJA may, without notice make changes to this site or to the services or products described in this site. Information on this website may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. SUJA, may also make improvements and/or changes in the products described in this information at any time without notice.


The images, logos and names on this website which identify SUJA or third parties and their products and services are proprietary marks of SUJA and/or the relevant third parties.


Whilst SUJA has taken care in the preparation of the contents of this website, this website and the information, names, images, pictures, logos, icons regarding or relating to SUJA, or the products and services of the same (or to third party products and services), are provided on an “as is” basis without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, all such terms and warranties are hereby excluded. In no event will SUJA and/or any partner company be liable (whether in contract or tort (including negligence or breach of statutory duty) or otherwise) for any losses sustained and arising out of or in connection with use of this website including, without limitation, indirect or consequential losses, loss of business, loss of profit, loss of data, loss of anticipated revenue or special loss.

SUJA does not represent that the information contained in this website is accurate, comprehensive, verified or complete, and shall accept no liability for the accuracy or completeness of the information contained in the website or for any reliance placed by any person on the information.

SUJA does not warrant that the functions or materials accessible from or contained in this website will be uninterrupted or error free, that defects will be corrected or that this website or the server that makes it available are virus or bug free or represent the full functionality, accuracy, reliability of the materials.

Links to other websites

Certain (hypertext) links will lead you to websites that are not under the control of SUJA. When you activate any of these links, you will leave the SUJA website and as such SUJA has no control over and will accept no responsibility or liability in respect of, the material on any such other website. By allowing links with third party websites SUJA does not intend to solicit business or offer any security to any person in any country, directly or indirectly.

Jurisdiction and law

Unless otherwise specified, the products and services described in this website are available only to UK residents (excluding the Channel Islands and Isle of Man). The information on this website is not directed at anyone other than UK residents and applications from others will, unless otherwise stated, not be accepted. SUJA makes no representation that any product or service referred to on the website are appropriate for use, or available in other locations. The information and other materials contained in this website may not satisfy the laws of any other country and those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. The phone numbers provided only apply to phone calls made from within the UK.

These Terms and Conditions and any terms and conditions relating to products or services described in this website shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to terms and records of agreements

SUJA reserve the right to change these terms and conditions at any time by posting changes on the website. It is your responsibility to review the website terms and conditions regularly to ensure that you are aware of the latest terms and conditions. Your use of this website after a change has been posted will be deemed to signify your acceptance of the modified terms and conditions.

We recommend that you print off and retain for your records a copy of these terms and conditions from time to time and a copy of any terms and conditions relating to any product or service which you apply for on-line, together with any related application form completed and submitted.

Ownership of website



For any customer service enquiries, please email [email protected]

Terms and Conditions Practical test/Theory test bookings
You agree to indemnify, defend, and hold harmless Company, its parents, subsidiaries, affiliates, officers, directors, employees, consultants, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys. fees) that such parties may incur as a result of or arising from (a) any information (including, without limitation, your Submissions or any other content) you (or anyone using your account) submits, posts, or transmits through the our Service, (b) your (or anyone using your account’s) use of the book your driving tests Service, {c} your (or anyone using your account’s) violation of these Terms, and (d) your (or anyone using your account’s) violation of any rights of any other person or entity.

These Terms of Service:
(“Terms”) govern your use of our web site located at (the “Site”) and the services that are made available through the Site Please read these Terms carefully. By using our website, you are stating that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website. We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions. We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you. We are only liable for £13.00 practical booking fee or £7.00 theory test booking fee. We are not affiliated or associated with driving standard agency but all the driving tests are provided and booked through DVSA and booking is available from 6am to 11:40pm. If you don’t want to use our service. Please book with DVSA This service is provided without any warranty or guarantee as to its accuracy, and usage of this service or website is at your own risk. Once you have paid for your practical test we will contact you within 48 hours to confirm your booking by email. If you have not received your test booking confirmation after 5 days of making your payment please contact us at [email protected] immediately with your application-booking number.

The Company does not administer the theory test and practical driving test booking systems. Consequently, the Company charges an administration fee of £13,- in addition to the theory test fee or the practical driving test fee to cover the Company’s costs and time involved in dealing with postal notifications, e-mails, telephone calls and text messages to and from the User, booking the theory test or practical driving test, making alterations to the booked theory test or practical driving test and obtaining cancellations of the booked theory test or practical driving test, on behalf of the User. The Charge for booking the theory test is the combined DVSA theory test fee (currently £23.00). The Charge for booking the practical driving test for a weekday is the combined DVSA practical driving test fee (currently £62.00). The Charge for booking the practical driving test for a Saturday, Sunday or a weekday evening is the combined DVSA practical driving test fee (currently £75.00). The Charge for booking an extended test for a weekday is the combined DVSA extended test fee currently (£124.00). The Charge for booking an extended test for a weekend is the combined DVSA extended test fee currently (£150.00). DVSA ADI part two and part three test fee £111.00. DVSA Taxi test Hackney saloon vehicles and private hire saloon vehicles fee £79.66. Hackney wheelchair accessible vehicles £92.94. By submitting your details to us you agree and accept our administration fee clearly and shall not instruct the Company to book a theory test or a practical driving test if he/she has any doubts and does not agree to pay the administration fee. The administration fee is not refundable. Before submitting your details you must make sure that you have efficient funds for the driving test fee and our admin fee otherwise you might be paying extra charges.

You agree that we may terminate our service, without notice, if Company determines, in its sole and absolute discretion, that you have violated these Terms. Further, you agree that Company shall not be liable to you any time, its is your own responsibility by using our website. Modifications to Terms. Company may, in its sole and absolute discretion, change these Terms from time to time. Company will post notice of such changes on the Site. If you object to any such changes, your sole recourse shall be to cease using the Service. Continued use of the Service following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Any cancellations 5 working days notice must be given before the test date to avoid losing the test fee. From the moment you submit your details to us the contract has begun with the consumers agreement before the end of the cancellation period applicable under regulation 12 of The Consumer Protection (Distance Selling) Regulations 2000 therefore the cancellation fee applies. The administration fee is not refundable for any reasons. If you change your test date yourself it is your own responsibility to ensure you know when your test date is, you are liable for any changes you make yourself. If you are unsure of any changes you have made we will be more than happy to assist. It is the candidates responsibility to ensure they have the correct documents when attending their test. Ensure all enquires are emailed to [email protected] or through contact form on our contact us page. All relevant enquires will be responded to within the next working day.

Disclaimer of Warranties:
You understand and expressly agree that using our website service is at your sole risk. The booking driving tests service is provided on an ”as is” and “ available basis. service expressly disclaims all warranties of any kind, whether express or implied, with respect to the our service (including, but not limited to, the implied warranties of merchantability, fitness for a particular use or purpose, and non-infringement) sujad driving school makes no warranty that our service will meet your requirements, or that the service will be uninterrupted, timely, secure, or error free. You understand and agree that any material and/or information submitted or otherwise obtained through the use of our website service is done at your own discretion and risk and that you will be solely responsible for ant damage arising therefrom. No advice or information, whether oral or write, obtained by you from our website service shall create any warranty not expressly made herein. Links. Company’s provision of a link to any other Web site or Internet resource is for your convenience only and does not signify Company endorsement of such other Web site or resource or its contents. Company shall have no responsibility or liability for any information, software, or materials found at any other Web site or Internet resource.

For England, Scotland and Wales (DSA Tests):
The User is responsible for ensuring that he arrives at the Theory Test or Practical Driving Test on time, with the appropriate identification. The forms of photographic identification acceptable for both the Theory Test and Practical Driving Test are as follows:

A valid signed UK (or Northern Ireland) photocard licence. Both the photo card licence and paper counterpart must be presented;


An old style valid signed UK (or Northern Ireland) paper driving licence and a valid passport. The passport does not have to be a UK passport, but holders of non-UK passports should check that they are eligible to take a driving test here.


For Northern Ireland (DVTA Tests):

• A passport or a document of like nature, of – any nationality with a photograph of the candidate – this does not have to be signed nor current.
• A cheque guarantee or credit card – with a signature, this has to be current and with a photograph and a name of the candidate on the card.
• An employer’s identity card or workplace pass – must show the name of the employer, with candidates photograph and either their name or signature or both.
• A Trade Union Card – with candidate’s photograph and signature.


A photograph of the candidate which has been signed and dated on the back by one of the persons listed below. This must be accompanied by a signed and dated statement from the person certifying the photograph stating their profession and telephone number. The statement should be worded: “I (name) certify that this is a true likeness of (candidate’s name) who has been known to me for (number) years in my capacity as (capacity).”



• Justices of the Peace
• Established Civil Servants
• Medical Practitioners
• Teachers
• Members of Parliament
• Police Officers
• Bank Officials
• District Council Councillors
• Barristers or Solicitors
• Ministers of Religion

Privacy Policy:
The information we collect via the Website may include. 1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc. 2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card-processing agency to verify your personal details for authorization outside the European Economic Area. Such information will not be transferred out of the EEA for any other purpose. Under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code.
All transactions are handled through our accredited merchant. What we do with your information – Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used for booking the driving test on line.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, Nominet UK, and any third parties connected to us expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any web sites linked to it and any materials posted on it.This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.